Customer Service

Shipping Policy: BeSeenAtNight strives to have all orders out the same business day if received prior to 1 pm EST. We Reserve the right to take up to 5 business days to process the order on Audio and other accessories that are not in our warehouse. Many Times we will drop ship the orders directly to the customer if available. If you have any questions about an order timeframe please call us at 1-888-993-8746.  Orders received after 1pm on friday will ship the following Monday. We observe all bank holidays.

Return Policy: We guarantee your satisfaction with any of our products. If you are dissatisfied with the product for any reason, simply return the product to our facility within 30 days of the purchase date. Unused / uninstalled product returns received at our facility within 30 days of the purchase date will be issued a full refund for the cost of the unused / uninstalled product, less the cost of shipping. Used / installed product returns received at our facility within 30 days of the purchase date will be issued a full refund for the cost of the product, less the cost of shipping and a 15% restocking fee. Buyer pays the cost of return shipping. Refunds will be issued in the form of credit to the buyer’s credit card or business check if credit card refund is unavailable. Please allow 7 days for processing credit card refund and 7 – 14 days for check method. Product returned to our facility after 30 days from purchase date or without a return authorization number and form is not eligible for a refund and can be returned at the buyer’s request and expense. Damaged items will not be issued a refund; unless it pertains to a product defect or malfunction. In this case, you will have a warranty claim for product exchange. Prior to returning any product, for any reason, please contact our office at 1-888-993-8746 to obtain a return material authorization form (RMA) and return material authorization number (RMA #). Product returned without an RMA # properly written on the outside of the return package will be refused at the time of delivery. The return authorization number should be clearly and visibly written on the outside of the package.

Please send all warranty items to:

Be Seen At Night or Night Flasher LEDs
3360 PLEASANT HILL RD
KISSIMMEE, FL 34746


Lost Packages: All shipments include insurance. In the instance of a lost package, a claim will be filed with the shipping service provider. BeSeenAtNight.com will honor the decision of the shipping service provider. If the claim is honored, Be Seen At Night will ship a replacement for the lost order. If the claim is not honored, no replacement or refund will be provided. The decision is at the sole discretion of the shipping service provider.